If for any reason you are not happy with a product you have purchased, we will accept a product return or exchange, provided it is at least half full and received within 30 days of initial purchase from gaelleorganic.com.
Due to the delicate nature of organic ingredients we always advise our customers to store our products in a cool, dry place as separation or spoilage can occur if they are exposed to prolonged high temperatures. We have no control over how products are stored once they leave our facility and therefore do not accept responsibility for products that are spoiled before their expiration dates.
We do not refund or reimburse return shipping costs. Items must be received before refunds or exchanges are issued. We do not assume responsibility for product returns that are lost in transit. Any Gaelle Organic Rewards points associated with returned items (excluding exchanges) will be deducted from your points total and will no longer be available for redemption.
Products bought with gift cards issued as part of Gaelle Organic promotions are not eligible for refunds.
We monitor return and refund activity and reserve the right to limit or refuse a return or charge a return processing fee if we find that our policies have been abused. Product returns may be shipped to:
509 S. Ventura Street
For product exchanges, please contact firstname.lastname@example.org
PURCHASES FROM THIRD PARTIES
We do not issue refunds or exchanges to customers who purchased products from third parties. Please contact the store, spa, or web site directly.